In small organisations in particular, a good deal of energy
and emotion can be concentrated on disciplinary and grievance
matters and sometimes, organisations are too small to
have independent levels of management available to hear
grievances or disciplinary appeals. King
Associates can provide this additional
level, whilst also guaranteeing impartiality as we have
no preconceived ideas or opinions about the parties concerned
and no emotional ties or links to the parties concerned.
ACAS Codes of Practice and Conduct make it more
important than ever to show that appeals have been offered
and carried out. King
Associates can either act at the
appeal or grievance hearing stage or can provide the HR
presence during disciplinary or grievance hearings advising
the manager/director involved on process and outcome.
of Services Provided:
a disciplinary appeal in a small business where a
60% shareholding Managing Director dismissed a 40%
shareholding Director. He had a County Court summons
out against her and she had two Tribunal cases pending
against him for deduction of wages and Unfair Dismissal.
During the course of the hearing, ended up mediating
between the two parties and reaching a solution which
was subsequently executed by compromise agreement.
All legal proceedings were dropped by both sides.
as a member of an arbitration panel to hear a pay
claim by Directors of an Insurance Company against
the decision on their pay made by the Board of Trustees.
undertaking an interim role as Head of HR for a charity,
represented the management case for dismissal of an
employee at the appeal hearing brought by the employee
and his Union.
with other internal grievances and dismissal appeals.
back-up support and advice for the management and
HR representatives of a client undertaking an internal
investigation into a bullying claim between two employees.
Resolved the situation with no resignations or tribunal
proceedings taking place.
clients in dealing with documentation for tribunal
and court hearings. This has included representation
at Employment Tribunals and County Court and Mediation
advice to clients on specific disciplinary and dismissal
issues including advising on procedure to follow,
drafting warning and dismissal letters.
Confidential Employee Helpline
grievances and disputes can be avoided if employees have
someone to speak to in confidence about their concerns.
If requested, King Associates
can provide this facility.
it is sometimes helpful to provide coaching for Managers
who have difficulty in dealing with employee issues such
as poor performance or for employees with an attitude
or relationship problem with their colleagues which is
affecting the whole team. We can also provide these services
(see Coaching Services).
a situation arises at work where there is a dysfunctional
relationship between two members of staff or a manager
and one of his/her team, King
Associates can provide a facilitation
and mediation service between the two (or more) parties.
Having someone from outside the Company who is willing
to listen to both sides of the argument and get those
involved to look at the matter from a fresh perspective,
can be invaluable in diffusing situations or achieving
resolution from conflict.